Letter to Comcast

August 28, 2009

Comcast

21 East Basin Rd, Suite 20

New Castle, DE 19720

To Whom It May Concern:

I am writing this letter in regards to account XXXXXXXXX. As of August 24^th, 2009 this account has been closed. The boxes on the account were returned on August 25^th, 2009. The account is now showing a credit of $75.67, as shown on the attached receipt.

I was told over the phone that after this billing cycle ends (9/10), I should expect to have a check mailed to me within 15-30 days. I do not find this acceptable. The account closed on 8/24. 15-30 days after 9/10 would be a month or more after the money was due to me. If it were the reverse situation, I would be billed late fees for turning in payment 1 month after it was due.

As such, I am sending you this notice of a bill, payable to me at the below address, for $75.67. This bill is due 15 days from today’s date. If the payment is not received prior to this date, a 5% late fee will be added to the charges for each 10 days the payment is not received. Thank you for your effort in resolving this matter.

Due Date: 9/12/2009

Amount Due: $75.67

Make All Checks payable to: XXXXX

Mailing Address: XXXXXXXXXX

Sincerely,

XXXXXXX