Friday, August 30, 2019

Thursday, January 26, 2012

Buy Your Mummers Suit Here!!

So, one of the topics I said I would write about was Ebay sales and our Ebay store. Well the store itself doesn't exist anymore, but I do still list plenty of items on Ebay on a regular basis. I actually think that Ebay has done some good things over the past year or so, making a lot of categories have options of posting items for free, while paying the selling costs only when the item actually sells. For our business of selling Mummers suits, this works out perfectly.

First, lets setup how this happened. A few years ago the idea came about that rather than throwing the previous years Mummers suits in the trash, maybe something could be done with them to bring some money back to the club. It is unclear exactly where this idea originated. Some say my brother, other folks say possibly Franny or his Mom or something like that... or maybe they were all just talking together. It doesn't really matter, the idea was born, and suits would be sold.

Last season was the first bunch of suits we went in to sell. The theme from that season's suits was birds, and we had several species to choose from. Black Toucans, Blue Macaws, Pink Macaws, Some kind of Gold bird, a Green Bird, a Giant Pink Bird, and a few others. We also had a suit that was leftover from an older show, a Robot. This suit my brother had worn for Halloween, and one of the sources of what may have sparked this whole idea.

That first selling season started slowly. We got on it a little late for Halloween, so that didn't help. We also had to find the best way to sell these suits. What do you call them? How long should the listing be for? Is it an auction, or a fixed price? All good questions, all needed to be answered. As the New Year passed, I think we had sold 0 suits. The plan was on the verge of being scrapped, and I decided to try posting the suits as a fixed price, 30 day listing, rather than an auction. In the middle of January, we had a bite, and the "Ah Ha" moment. A guy wanted to buy the robot, and use it at a Mardi Gras party... Why didn't we think of that before?? These suits are perfect for that!! All the listing titles were altered to include the words Mardi Gras to make sure that they would appear in a search. We gave this guy a good deal, and shipped him two suits.

Sales started to take off. Leading up to Mardi Gras, we sold 11 items, including a few heads that did not have matching suits. We cleared about $1290. Not bad for a first effort, and much better than $0 for throwing them in the trash.

About a month after Mardi Gras, I got one of the more interesting emails. A woman in Canada wanted to buy some suits for a children's play. And buy some suits, I mean basically all the suits we had left. In all, she wanted 12 suits or hats, and negotiated a price of $1500 plus she paid shipping. Huge. What a break. Our sales for the season shot up, and we ended up clearing $2831.23 during the season. Only 3 bird suits remained in my basement. Season 1 is a success!

Now we move to the current season. The theme was circus animals, so we had polar bears, monkeys, tigers, zebras, horses, a lion, hippos, black cats, etc. Very good Halloween costumes, and we did sell a few in October. Mardi Gras sales have started to pick up, and with about a month still remaining, we are sitting at $2500 in cleared money. A great place to be in, with the hopes of some more sales to follow.

So, if you are in the market, take a look at what Bowler275 has for sale on Ebay. Special thanks for the Golden Crown Mummers club for helping to arrange these sales, and thanks to the wifey for allowing me to store all kinds of bizarre costumes in our basement, with minimal disagreement.

Wednesday, January 11, 2012

Samsung Follow Up

Apparently, Samsung Corporate doesn't care if their products are crappy. I got an email from the USPS on Monday telling me my package had been delivered. Got another email on Tuesday telling me that the package was on its way back... refused by Samsung.

Why would I ever buy their stuff again? They won't even read mail that is bad about them. Samsung... thanks for making my decisions on electronics buying a little easier. I can always remove one name from my decision pool.

Wednesday, January 4, 2012

Samsung has made the Naughty List

First, let me fill in the back story. In September 2007, I purchased a Samsung LCD TV. It was my first purchase with my first job, and I kind of thought it was a big deal. The TV cost $2400, and with the Samsung name, I expected good things. (For those interested it is a LNT4661F model TV)

Fast-forward to six months ago. I started to notice a problem when I would turn the TV on. The TV would make the noises it usually makes when it turns on (If you have a Samsung TV, you know the noise it makes)… however nothing would happen. The TV would stay dark, and then click again as if it were turning off. A couple seconds later, the turn on noise would happen
again, and then the TV would actually turn on. This was annoying, but not a big deal. It just meant that rather than turning on in a second or two it would take about 6 or 7 seconds.

Another issue that appeared was occasional times when the TV would turn on, there would be blue lines all over the screen (or maybe they were purple, I am colorblind after all). Anyway, this problem could be solved by turning the TV Off and then On again. Again, not a huge annoyance, but definitely not how it should work.

I decided to Google this and see what was online. What I found was not good. Many people had this issue with Samsung TVs, and it sounded like they all started out like mine, and would progressively get worse. Instead of turning on and off once, it would be twice, then three times, and more. Blue lines showing up 50% of the time or more. Generally, not good. The source of
the problem? Bad capacitors. Apparently, Samsung skimped on a few capacitors, and as a result, they were blowing left and right.

You can read my interaction with Samsung below, as well as the letter I wrote (and sent them the bad capacitors). In the end, my TV turned on and off 4 times until I ripped it open and replaced the capacitors. Turned out there were three dead ones in there. Total cost was $6 for 50 replacement capacitors (if you are reading this and need some, email me and I can send you
some for a few bucks shipping).

Enjoy!




Samsung Corporate Office January 4, 2012
Attn: Consumer Complaints
105 Challenger Road
Ridgefield Park, NJ 07660

Dear Sir or Madam,

I am writing to you in regards to an extremely disappointing experience that I have had with
your company, and specifically with an HD TV.

In September 2007, I purchased a LNT4661F television. This was the first item that I purchased upon starting my new job out of college. With the great name Samsung has, I saw this model, and decided that the $2400 was worth it.

Beginning roughly 6 months ago, I started having issues with the TV not turning on
correctly. Often times I would hit the power button, the TV would make noises as if it were trying to turn on, and then turn back off again. It would repeat this process, but usually the second time the TV would finally turn on.

Occasionally the TV would turn on and have blue lines all over the screen. After doing a google search, I found out that many others had experienced similar issues, and that the problem was related to bad capacitors. I contacted Samsung customer service, Chat ID LTK5640154575X. I have enclosed the chat log here. As you can see, I expressed my disappointment; however the only solution offered was to have someone come fix the TV at my expense.

This was not what I expected from a company with such a respectable name. Just this week, I
opened up the TV myself, and identified the blown out capacitors. I replaced them myself, and now the TV works just fine. These replacement parts cost all of $6 for 50 parts.

I have enclosed the broken capacitors for you to inspect, and to illustrate that my model of TV suffers the same issue as other models. I hope that you seriously reconsider your approach to TVs and cost cutting, as this type of behavior can have an effect on your customer base. I will never purchase another Samsung product, not only because of the poor TV quality, but also due to how you handled it.

I can be contacted at the below address if you have any additional comments or responses.

Sincerely,


Robin Czyzewicz




Please wait for a Samsung Agent to respond.
All Samsung Agents are currently assisting others.
Thanks for your patience.
A Samsung Agent will be with you shortly.
All Samsung Agents are currently assisting others.
Thanks for your patience.
A Samsung Agent will be with you shortly.
You are now chatting with 'Oscar V'. There will be a brief survey at the end of our chat to share feedback on my performance today. Your Issue ID for this chat is LTK5640154575X

Visitor: I have been having an issue with my flat screen TV. Sometimes when I try to turn it on, it clicks a few times and shuts back off. Other times, when it turns on, there are lines on the screen. Turning it off and back on seems to get rid of the lines, but it has happened more often lately. The model is LNT4661F. SN AHBB3CPP800159M.

Oscar V: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Oscar V: I am sorry to hear that you are not able to turn ON the TV.
Oscar V: Are you using any surge protector?

Visitor: it is in a protector
Visitor: the tv will turn on
Visitor: but at times it turns itself on and off several times
Visitor: until it finally turns on

Oscar V: Try to connect the TV directly to the power outlet and check if the issue still persists.
Oscar V: Make sure that there are no damages on the power cable.

Visitor: i have tried it in a few outlets around the house with the same issue

Oscar V: Try to remove the power cable from the TV and the power outlet wait for a minute and reconnect the power cable to the TV and the power outlet and check if you are experiencing the same issue.

Visitor: i did some google searching on the issue and it seems like several others have had similar problems
Visitor: the finding always seems to be bad capcitors

Oscar V: I have checked and I see that your model TV is not effected with this issue.

Visitor: eventhough it matches the symptoms perfectly?

Oscar V: Yes, eventhough it matches same symptoms your model TV is not effected with this issue.
Oscar V: This seems to be some other internal issue with the TV.

Visitor: hmmm
Visitor: so what can we do about it?

Oscar V: As we performed all the troubleshooting steps and issue still persists, the device needs to be serviced. Let me provide you with a link where you can file an online service request. You can get back to Live Chat with the ticket id LTK5640154575X anytime if you run into issues filing the service request. We are available 24 X 7.
Oscar V: You can visit the following link to file an online service request:
Oscar V: http://www.samsung.com/us/support/service/request

Visitor: that will be at my own expense, is that correct?

Oscar V: As the TV is out of warranty, you will be charged for the service.

Visitor: well, i can tell you this
Visitor: if i am spending money
Visitor: it is going to be on a new tv

Oscar V: You will get 1 year warranty with the TV and if you have any issues within the warranty then you will get free service.

Visitor: and it won't be a samsung

Oscar V: I’m sorry, I do not have information about service and cost details. Once you file a service request, you can get the information from the service center as the cost can only be determined after checking what part is defective. This can be determined only after a physical examination of the TV by a service technician.

Visitor: nor will anything else i buy
Visitor: there are many cases online with the same issue i have
Visitor: i am looking right now
Visitor: same model
Visitor: same symptoms
Visitor: to tell me that it does not effect my TV seems fishy

Oscar V: I am really sorry about this.

Visitor: me too, as a young person with many electronics to buy, i guess samsung is not interested in my business

Oscar V: There might be some other issue in the TV which needs to be physically diagnosed by the service technician.

Visitor: is that what i understand?
Visitor: your company will not stand by a $3000 TV for more than 1 year?

Oscar V: I am sorry sorry for any inconvenience.
Oscar V: I do understand the situation from your stand point.

Visitor: OK, I would like to submit a formal complaint, how do i do that?
Visitor: what address can i send a certified letter to
Visitor: to get a written response declining my future business

Oscar V: I will forward your complaint to our concerned department.

Visitor: And when would I hear something from them?
Visitor: a quick google search yields 464 results with my model and "problem"
Visitor: including some videos
Visitor: of bad capacitors
Visitor: I would like someone to formally tell me that this issue does not affect my TV

Oscar V: In order to confirm if the issue is with capacitors or any other issue, service technician needs to physically diagnose the issue.

Visitor: at my expense?

Oscar V: Yes, you will be charged for the service as the TV is out of warranty.

Visitor: and if it is the capacitors, will Samsung reimburse the charge?

Oscar V: I do understand the situation and I see that your TV in not affected model with bad capacitors.

Visitor: Can i get that address for a written complaint?

Oscar V: I will escalate the issue to our concerned department on your behalf.

Visitor: how will they contact me, there is no information on me
Visitor: if i write to them, they will have a way to contact me

Oscar V: I can escalate the issue to my supervisor.

Visitor: and how will he contact me?

Oscar V: If you wish I would transfer the chat to my supervisor now.

Visitor: yes please, that would be nice
Visitor: i know that it is not your fault

Oscar V: Would you mind holding while I transfer the chat to my supervisor.?

Visitor: sure

Oscar V: Thank you. Please wait while I transfer the chat to 'Joshua G'.

You are now chatting with 'Joshua G'. There will be a brief survey at the end of our chat to share feedback on my performance today. Your Issue ID for this chat is LTK5640154575X

Visitor: hello

Joshua G: Hi.
Joshua G: Would you mind holding a couple of minutes while I check your chat?

Visitor: thanks

Joshua G: Thank you.
Joshua G: Thanks for holding on.
Joshua G: Could I know the purchase date of the unit?

Visitor: sure
Visitor: September 2007

Joshua G: Thank you.
Joshua G: I see that there are no reported issues with this model, and it needs to be serviced out of warranty.

Visitor: OK

Joshua G: I fully understand your concern as a customer.

Visitor: i just feel like for that much money, it should have made it more than 4 years
Visitor: and right now, they way i feel, i would never spend the money on this brand of TV in the future

Joshua G: I really apologize for the inconvinience.

Visitor: OK, so I guess that is it?

Joshua G: Yes, is there any thing else I can assist you with?

Visitor: No, I guess not. Gonna open up my TV and start pricing some other TV Brands
Visitor: best of luck to you guys and your capacitors

Joshua G: Thank you for chatting with us. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day! Follow Samsung Service on Facebook, Twitter and YouTube. Chat session has been terminated by the Samsung Agent.

Thursday, July 15, 2010

The MLB All Star Game

So the All-Star game happened, I think, and now it is time for the second half of the season to start up. The TV results are in from the "Midsummer Classic" and the results do not look so good. This year's All Star game was the worst rated All-Star game in history. Now this could be slightly misleading, since I am fairly certain the first one was not broadcast on TV, thereby getting a 0 rating. Be that as it may, it certainly was not well watched. My question is, why is this so?

I have my theories on the subject. This year's AL All-Star team eventually included 42 players. 42!! There are 14 teams in the AL with 25 players on each team. Let's cut that down to the 9 regulars in the lineup plus maybe 4 pitchers per team with a legit shot at being an All-Star (2 starters, a setup, a closer). This means there are now realistically 182 players with a shot at being an All-Star, and 42 of the made the team. That is 23% of the league wide players that we see on a regular basis.

The NL is not much better. 39 players eventually were included on the roster. For the NL, there are 16 teams, however, we offset that by the fact that there is no DH. So really, we have only 12 players per team that I would say have a legit shot at being an All-Star. This is 192 players, and 39 made the team for a staggering 20%. Is this just becoming a participation award?

Let's say for a minute that you are a Cleveland Indians fan. You have one player on the All-Star team this year, and his name is Fausto Carmona. He is a pitcher. The roster includes 18 pitchers, for a 9 inning game. Stay Tuned Cleveland... you may see your All-Star throw a pitch, after this commercial break!! Oh how exciting. How do you expect for those fans to really tune in, unless there is really nothing else on TV. Same with Pittsburgh, the Nationals, Orioles, any team that will be very lightly represented. That is a tough sell for all but maybe 6-8 teams who have several representatives.

Now, let's say you are one of those fans of a team with multiple representatives. This probably means that your team is competitive this year, and you would love to see your league win, so your team has homefield in the WFC. Commissioner Selig would lead you to believe that this is the most important thing in the WFC. Well, after last season, the home team is 4-3 in the WFC since the All-Star rule came into being. I am not saying that home field means nothing, but the evidence is not exactly overwhelming. Also, if you have multiple players in this game, you are probably just holding your breath the whole time, hoping that none of them gets hurt. I was pretty happy when they pulled Doc, and when Howard was lifted. I was just glad to see Howard as the DH. No chance he will collide with anyone in the field when he doesn't go on the field other than to strikeout. This is good news.

But is that all? People are not watching because the game is watered down? Well, I think there is more to it than that. This year's game was a bit of a sleeper. In the first several innings, it appeared that the sun prevented any hitter from seeing the ball, and when the starters are chucking the ball at 100mph, seeing the ball is important. The greatest hitter in baseball history got a hit basically 3 in every 8 times to the plate. That still means that even an average pitcher was going to win those other 5 times. Put the sun right in the batter's eyes and put well above average pitching on the mound, and the advantage is hugely in the pitcher's side. I have the utmost respect for talented pitching, and I can enjoy a good 1-0 game (especially when Doc is throwing a perfect game in a 1-0 game), but most fans are not into that. The 1990's ESPN commercial was right, chicks dig the long ball, and there were none of those after the derby. Not exactly a made for TV drama.

Also a factor, the pregame show. Erin and I watched a movie that night, and it ended around 835 PM. I recalled the All-Star game was set to begin at 8PM, so I flipped on Fox to see how it was going. Wrong. They were preparing the first pitch. Isn't that what a pregame show is for? So that when game time comes along, the game starts. Instead, the game started at 845PM. You are losing a large amount of your east coast audience as the night wears on, and many of your more represented teams (NYY, NYM, BOS, PHI, CIN, TB, ATL, etc) are going to fall in that category. Just like the WFC, you are losing some of the general audience when these game start too late for the east coast. Let's try starting the game at 8PM in the future, and not spending an hour doing pregame shit that no one really cares much about.

Lastly, maybe the general public is speaking up about the voices on the air. The portions of the game I watched were definitely less enjoyable listening to Joe Buck and Tim McCarver. I just cannot stand those fools. It seems like I am not the only one. Would it make me not watch something as a result? Well, I did listen to a lot of the playoff games in the past on the radio, and have the TV on just for visuals. So, yeah, I would say that it makes me think about whether I really want to watch something if I know Buck is doing it. What I want to know is, are there pro-Buck people out there? Many people complain about him, but he still calls many games. Do some people like him?

Anyway, just my thoughts on the ASG. Not exactly the most exciting night in sports. Of course it beats Chris Berman saying "back" 1,000 times the night before during the home run derby, and it also beats the ESPY's the night afterward. But the competition is not exactly too tough in that crowd.

Friday, July 2, 2010

ESPN, the Inquirer, and why my Dad is right

It has come to my attention recently, mostly just from reading my own posts here on this blog, that I have a lot of beefs with random things. I like to laugh about Erin's grandparents, and how they got so upset when people parked across from their driveway, even though neither of them had driven in several years. I laugh about my Grandfather, and how he apparently spent some time in the summer sitting in a lawn chair, by a stop sign, blowing his referee whistle at cars that did not properly stop. Old people have a lot of vendettas against random things. So do I. Maybe I laugh at them because I easily see why that upsets them, and it is a plight that everyone has experienced. It is a pain when people park near your driveway making it difficult for you to pull out, or even your friends if you don't drive. Sometimes I do wish I had a whistle in my car, so I could blow it at people who disobey basic traffic laws. In the Philly area, you would be out of breath every time you went for a drive.

This brings me to my point. A few months back, I thought that I was seeing my dad's first telltale sign of reaching that age, when complaining about things is just a part of daily life. I am not saying that my dad won't stand up for what he believes in, but I would say more often, my mom picks the consumer fights, and that is where the rest of us get it from. My dad however was growing increasingly unhappy with the writing in the sports section of the Philadelphia Inquirer. He felt that it was becoming mostly just opinion pieces, and that so many of the writers were becoming so negative. One of his favorites is when the writers attack Uncle Charlie. They love to harp on his lack of being able to do a double switch, small ball, etc. My dad thinks this is a crock. He is 56 years old, he has lived near the Philadelphia area his entire life. In those 56 years, the Phillies have made the playoffs exactly 9 times. 3 of those trips have happened in the last 3 years. In the 57 seasons he has been alive for, the team has finished with a winning record only 29 times. In this span their win percentage is 49.2%. During the Uncle Charlie era? 5 out of 5 winning seasons (6 if we count this year, but it is not over). Winning percentage? how about 55.0%. If you wanted to write in an era of complaining, you should have written for the Phils from 1918 to 1948. One winning season (78-76), a low water mark of a 27.8 Winning percent, and 6 seasons at 30% or less. That would be the era to hate on the Phils. It just seems as though these writers came here, knowing that the franchise is historically not good, and knew they could write angry stuff everyday. Well, not according to my dad.

So what did my dad do about this? He canceled his subscription to the Inquirer. This is probably a subscription that he has held for more than 25 years. I cannot remember a prolonged time in which we did not have the paper coming to the house. At first he was worried that he wouldn't not have his crossword puzzles to work on during the train rides, but he quickly learned that he could find other things to do. Here we are, now maybe 5 months into his cancellation, and I have never once heard him mention that he wants to go back. He just got tired of it. Realized that he wasn't enjoying reading it, so why bother? He even got a call from them one time, offering him a discount on the paper, or just the Sunday edition, which is bigger with more content. He asked if the same people wrote for them on the weekend. They said yes. He told them that didn't solve his problem then... so true!

So how does that relate to ESPN? Well, I have had this issue with ESPN in the past. I feel like they don't report on the day's best plays anymore. They report on so much crap. They have so many "analysts" on the shows, some of which are OK, most of which are terrible. I am not even sure who to put on the list of guys I despise who are on ESPN, but I think most people would know my least favorite (Merril Hoge), and he might need his own post sometime. That would have to be a day when I really want to get myself upset since I will need to read some of his stuff to cite examples. Ugh. Anyway, I would watch these shows like Baseball Tonight and Sportscenter, only to find myself frustrated that they won't show me the highlights, they just talk about everything instead. Gotta analyze why they think everything happens. Most of these guys are no more knowledgeable than I am. They always do this thing where they cite "sources". Who the fuck are these sources? The same sources who a month ago said the Big 12 was disbanding? The same sources who said Doc was coming to Philly last July? The same sources who know where LeBron is going? These sources are right as often as Merril Hoge's Championship predictions (ugh, back to him I go). For those not familiar with Hoge, this means they are terribly inaccurate.

A poster on Deadspin this morning did a good job of showing this yesterday. At one point in the afternoon, out of the 10 headlines on the main page, 4 of them read as follows:

"Source: Utley out 5-6 weeks for thumb surgery"
"Sources: Johnson likely staying with Hawks" (this one has a video too!!)
"Source: Stoudemire long shot to return to Suns" (Really?!?! There are 30 fucking teams in the league. If everyone had an equal share that is 1 in 30 chances he goes back there. Thanks for the newsflash asshole!!)
"Source: Chargers' Jackson Suspended" This one had a video and a link to a blog. I write a blog. My brother writes a blog. Is this your source.

Really? 40% of their stories cited "sources". How did they do with these stories? Well, later on news was released saying 8 weeks for Utley, that one is tough to grade. He did have surgery at least. Jackson was suspended, but not exactly going out on a limb. He did get a DUI for the second time. The middle 2? Well, who knows. But whether or not they come true, to me it doesn't matter. It is just some person writing an opinion that this person will or will not return to their team. Your guess is as good as mine is as good as theirs.

Even at the writing of this story, 2 of the 10 headlines begin with "Sources", while a 3rd starts with "Rumors". Oh but I can't read that one, you have to be an insider. Seriously. I would need to pay them to hear about those rumors. Unreal. Who is Buster Olney? Why is his opinion on these things worth anything? Not only that, but if this story becomes true, it will be a headline anyway. It will say something like this mornings article that says "Utley out 8 weeks with Thumb Injury". Whew, saved myself the Insider Fee.

Other articles currently posted on ESPN.com that would require me to pay to read them:

"Peter Keating: The truth about World Cup Shootouts" - This is a tournament that has been going on for 80 years. I think by now we have a good idea about how they work, but apparently this guys knows something we don't. Let me get my wallet.

"E.J. Hradek: Free Agency Day 1 winners and losers" - We know who won already? Really? Interesting. This asshole probably thought that the Phillies sending Larry Bowa and Ryne Sandberg to the Cubs for Ivonne DeJesus was a winner for the Phils at the time. How can we judge these deals before any of them play any games? Dumb.

"Joe Lunardi (also the bracketologist): Expect a Pac-10 surge after last year's low" - In other words, expect a conference who has routinely put out powerhouse teams, won championships, and dominated NCAA football for the last 10-15 years to have some success next year. So bold. Thanks for that Joe. I have one for you. Expect the Yankees to win another World Series this century. Dope.

So what am I doing about this? Well, I have stopped watching things on ESPN unless it is a specific sport, or a documentary. I will watch Sunday Night baseball, Monday Night Football, and 30 for 30. If I want baseball news, I will watch MLB Network, or I will go on yahoo sports and just read the story. They are a big part of my thoughts on why I still have cable. Half of the shows that come on my TV just bother me, so why have them? Why watch ESPN? Why go to their website? Maybe if I didn't have them, in 6 months, I wouldn't be looking back either, just like my dad and his paper.

I long for the days watching Sportscenter with my brother in the living room when we were little. I could not stand Charlie Steiner then because he just read the news. When it was him and Bob Ley, those were the worst. All news, no character. Kilborn and Olberman, now there was a team. Sadly, from there it went to Stuart Scott, and all these dumb promotions in the middle of SC, Peter Gammons leaving Baseball Tonight, and we are left with a bunch of highly opinionated, supposedly highly plugged in, ultimately blathering assholes. Well Done ESPN. Well done. I am ready for my 80s right now.

Thursday, July 1, 2010

When Wizards are Misguided

It is not often that a wizard makes a poor choice. Obi-Wan Kenobi, who some called that crazy old wizard, may have appeared to make a poor choice when he fought Darth Vader only to be destroyed. However, he became immortal, and helped Luke the entire time. I bet Vader was sad that he had done that, thereby making this a great decision by a wizard.

I however, had a different experience with a wizard. The wizard in question is shown here:



He may look innocent enough, and it would appear that he had good intentions. However you will quickly understand that this wizard made a poor choice. He did however make good on this later.

In June of 2009, I placed a call to this wizard in question. He sent one of his pupils out to meet with me and discuss all of my wizarding needs. We looked at three particular places in my house where a wizard of his caliber was required, and we reached an agreed price. As part of his wizarding work, he would also leave me with an opportunity to make some of my recently spent funds back. Through an agency that the head wizard himself endorsed, MyFreeTravel, we could send in $100 worth of receipts from the grocery store of our choice each month, and we would receive a $25 Visa gift card. I agreed, and the wizarding went off without a hitch (it truely was quite a wizarding session, with the windows being fully removed in a matter of minutes).

Now we move ahead a month or so. Time to register with MyFreeTravel to get my grocery rebates. As part of the registration process, one must send in some information such as the store you will shop at, address, etc. You also send in a $9.95 registration fee, which will be reimbursed after your first month of successful participation (this was explained to me that in order for the agency to make money, they had to have people participating. If you just mail in your info and never do it, it costs them money to make the account, process your papers, but then the grocery store will not pay them if you dont shop there. Seems fair.)

So, in August of 2009, I successfully signed up, and beginning in September of 2009, we would commence shopping at out newly designated shopatorium, SuperG. As if naming your store Giant does not imply the size of the footprint alone, this store is a Super Giant. Even bigger than giant. Huge.

September of 2009 comes, and we easily spend out $100 at SuperG. All receipts were collected, mailed in, and posted to their website. Things are looking good. October continues in the same fashion, with more than $100 spent, and receipts mailed. Again, this is posted on MyFreeTravel's website. At this point, I have not received my first gift card, but it did say that it can take 6-8 weeks for your first one to arrive, then you would get them in 4-6 weeks afterwards.

Now we are well into November, still no signs of a gift card. I contact MyFreeTravel, and they inform me that they are having some processing problems, and not to worry. They will get these gift cards out soon. OK, so we continue spending at SuperG.

Now it is December, still no signs of gift cards. Also, at this point, they have not acknowledged my November receipts. This doesn't seem good. Time to contact them again. This time, I do not receive an answer via email. So we try a phone call. After waiting, literally more than an hour, I speak to someone. This person tells me that they will have to get back to me. I do not like where this is going.

One week passes, no word back. I call again, wait again, and am told that the person I spoke to is not in and I would need to call back. I began to explain how this was not acceptable, and the person just hung up. This is definitely not looking good.

It is at this point that I contact the Wizard again. Time to find out if I am the only one having trouble. From the sounds of it, there were others having trouble. A Wizarding representative tells me they will look into the matter and get back to me. So, we continue waiting.

End of December rolls around, and now we reach a new low point. The website tracking these rebates has disappeared and left behind only a text document posted on a blank website saying that they could no longer fulfill any rebates submitted after December 1 2009. This would make me think that I should at least be receiving 3 rebates, and then we could figure out what happens. I contacted the Wizard again, and received a message that they would be attempting to solve this in the near future. I also then filed a report with the Illinois Attorney General's office (this was a first for me, but the form was easy). I also filled out a claim on the BBB website. If you look them up now, they have a rating of F. Pretty hilarious.

If you did a google search this afternoon for MyFreeTravel, you will see that there are numerous folks with the same problem that I have. The Wizard was not the only one who vouched for this company, and the Wizard would not be the only one taking a hit on this one.

In February of 2010, the Wizard himself mails a letter to those involved in this scam. He apologized for what happened, said that it was his decision to work with this promotion, and one he regretted. As a result, he would offer us $500 towards a future project if we agreed to free them from any future litigation. You could also get a $50 Visa gift card, again freeing them from blame.

Hard to imagine that the Wizard could not utter some enchantment to force MyFreeTravel into handing over the loot. It is also hard to imagine how much money these people may have walked off with. Thinking of not only the $10 that the participants mailed in, but also the money that was sent to them by Windowizards to run the promotion, the money sent to them by grocery stores to include them in the choices, and the gift cards that may or may not have been purchased. It seems like a lot of money that just went missing. The AG's office has said that they are pursuing them, but that it appears as though the company is bankrupt, and had no funds to seize to distribute to those who were hosed.

In the end, we needed a new front door and storm door, so we had $500 to use towards this door. I also squeezed the Wizard a little more and got a discount on the whole order.

So the lesson, when I saw that there was a registration fee it was probably time to get the Wizard involved. The deal was not as advertised, and should have been suspicious right there. If any of you come across a similar sounding offer, I would avoid it. There have been multiple processors doing this, and all have gone belly up in the last few years, taking the money with them. Wizards make mistakes too.